When you choose John Hancock as your 401(k) provider, you are partnering with a proven and long-standing leader in the retirement plan industry – one with a demonstrated track record of innovation, exceptional service and an unparalleled degree of retirement plan expertise. Servicing over 57,000 plans and helping nearly 2.8 million participants.1
Best-in-class with Plan Sponsors# 88% of respondents were completely satisfied with the ongoing service they've received from their dedicated representatives.
Our years of experience have taught us that a team approach provides the best service and solution possible. That’s why we bring together the right specialists to help meet all of your plan-related needs.
We partner with Financial Representatives and Plan Consultants (TPAs) to help create a team of professionals that can help you build a plan that’s tailored to your specific objectives and the needs of your employees.
1 As of June 30 2017, John Hancock Life Insurance Company (USA) supported 44,769 plans, 1,614,185 participants, and $84,507,995,000 in FUM Assets. John Hancock Life Insurance Company of New York supported 2,442 plans, 73,875 participants, and $4,699,765,000 in FUM Assets. John Hancock Retirement Plan Services, LLC supported 10,728 plans, 1,099,285 participants, and $66,016,430,000 in FUM Assets. Approximate unaudited figures for John Hancock Retirement Plan Services division, provided on a U.S. statutory basis.
2 Based on analysis by major rating agencies, such as A.M. Best, Fitch Ratings, Standard & Poor’s, DBRS, and Moody’s. Financial strength ratings are not an assessment or recommendation of specific policy provisions, premium rates or practices of the insurance company. Financial strength ratings measure the Company’s ability to honor its financial commitments and are subject to change. To view our most current financial ratings, please go to www.manulife.com.
+ PLANADVISER Magazine January 15, 2015 Retirement Plan Adviser Survey.
‡ All figures for Manulife Financial are based on June 30, 2016 consolidated Canadian GAAP results for the Manulife Financial group of companies.
** Combined financial operations of Manulife Financial Corporation and John Hancock Financial Services Inc. as of December 31, 2015. Thompson Reuters.
# Chatham Partners 2017 Client Satisfaction Survey. A commissioned study, Chatham Partners defines best in class attributes as those that have top 2 box scores of 85% or greater, and "very strong as those that have top 2 box scores of 75%. The survey involved 1,457 respondents across different industries and plan sizes. The comparison is based on similar attributes from similar commissioned studies executed by Chatham Partners.
∼ PlanSponsor Magazine 2015
♦ As of December 31, 2015 JHRPS Internal data